Candidates file an application online.

City of Indio Human Resources staff and the Indio Police Department Personnel Sergeant review the application for minimum qualifications. A polygraph exam will be administered.

Candidates complete Pre-Investigative Questionnaire (PIQ, Personal History Statement (PHS), and 1-page Autobiography.

The Personnel Sergeant will screen the candidate's documents for any disqualifying background issues.

Candidates receive a link to take the CritiCall exam via email. The CritiCall exam is an online computerized pre-employment exam that consists of an intensive, multi-dimensional test battery for entry-leveldispatchers. The test is designed to measure skills and abilities a person needs to possess prior to any dispatch training. 

Oral interview will be conducted through the Behavioral Personnel Assessment Device (B-PAD), involving video recorded responses, which are evaluated for Experience, Problem Solving Ability, Communication Skills, Interest/Motivation, Interpersonal Skills, and Community Involvement/Awareness.

An extensive background investigation will be conducted. Candidate meets with background investigator

and reviews PIQ and PHS and schedules a Polygraph examination.

A polygraph exam will be administered.

Thorough background check that includes: Personal History, Criminal History, Financial Credit, Driving Record, Employment History, and References.

Candidate is scheduled for an in person interview with a Division Chief and a Lieutenant.

If successful, a conditional job offer may be extended to candidate after passing background investigation.

Psychological and Medical exams will be conducted.

If the candidate's background is satisfactory and the candidate passes all steps of the hiring process, the candidate may be hired.